Finding the right limo service Phoenix can be confusing. There are so many companies and cars to choose from, how do you pick the right one? Understanding the basics and being prepared with a few simple questions can make the search much easier. Here is everything you need to know when comparing limo services in Phoenix.
1. Limo service Phoenix licenses and associations
Every limousine company should have a license number that allows them to legally operate. They should also belong to an association such as the National Limousine Association (NLA). Ask the Phoenix limo service you call for their license information and a list of associations they are affiliated with. Finally, check with the Better Business Bureau for past complaints.
2. Years in business
Business experience is important. If you run across a new business, ask about the operator’s background. Some of the finest boutique companies are relatively new but are operated by managers and drivers with years of Phoenix limousine experience.
3. Insurance
It is important that the Phoenix limo company you choose has the proper insurance. Every car should have commercial vehicle insurance and high limits of liability insurance.
4. Live inspection
That is the best way to know if the vehicle is in good shape, properly maintained and cleaned and if it is the right size for your party is to see it. If the vehicle isn’t available, ask the company to email photos, but understand that nothing will take the place of a live inspection to make sure you get exactly what you expect.
5. Limo service Phoenix referrals
One of the best ways to find good limo service Phoenix is through word of mouth. If a friend has used a company on multiple occasions and is happy with the service, use this company. Referrals published in consumer guides and social media can also give you peace of mind.
6. Driver gratuity
Most limo services in Phoenix automatically charge a 15% to 20% gratuity. If the driver gratuity isn’t included on the bill or it’s categorized as a “service charge,” move on to another service. More than likely, the driver is being cheated and you’re dealing with a disreputable company.
7. Limo service Phoenix hours of operation
Someone should be available at your Phoenix limo service to take your call 24 hours a day. If you’re dealing with a limo service that handles airport transfers, dispatchers should be in the office around the clock. If the company’s primary business is weddings, proms, and nights out on the town, an overnight emergency number is acceptable. No matter the situation, your Phoenix limousine service should always be accessible.
8. Fleet size
Fleet size for a Phoenix limo service is not an indicator of quality by itself, but it will tell you something about the company. Small companies offer highly personalized service and typically focus on one type of service such as airport transfers. Medium sized services have a variety of vehicles and do everything from airport pickups to proms. Large Phoenix limo companies handle corporate accounts and generally specialize in luxury sedans and stretch limousines.
9. Driver screening
By law, any chauffeur hired by a limo service must take a drug test and have a physical. Good companies follow the state mandates, but also run criminal background checks on prospective employees. In addition to these safeguards, a new driver should have a clean driving record and be familiar with the company’s service area.
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